If you're a WASP business customer, please be aware that as-of July 1 2019 Wasp has merged with eight other service providers to form One Technology, resulting in an increased level of service and product portfolio to better support your business. You can read all about it in our press release located on our new website.
We've answered some common questions below, and we look forward to continuing to support you in the future.
The Team at Wasp One Technology
P.S. We now have a dedicated business support number. You can reach us on 0800 485 465.
I'm a residential customer, how does this affect me?
Good news - nothing changes. You can still reach the same friendly team on 0800 STINGER.
What does this mean for my Business?
Through the amalgamation of nine managed service providers, the combined industry experience and additions to our product and services portfolio means that we are able to support your business objectives better, leaving you to concentrate on what’s important – running your business.
You can check out the products and services we offer at www.onetechnology.nz
What do I need to do?
Nothing at all! We’re the same friendly team and you’ll still receive a single invoice with the same bank details.
I want to know more, who can I talk to?
Your existing account manager is available to you as usual, and will be able to assist with any queries.
Not sure who your account manager is? Call us on 0800 485 465 and we’ll put you in touch with the right person.
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Internet Broadband Connections and VOIP Services
Wasp Broadband has access throughout New Zealand to Fibre, ADSL and VDSL services where they are currently available. We cover all of Napier and Hastings and the immediate surrounding rural areas with ultra-high speed wireless. On all of these services we have VOIP (digital voice phone service available) to the home, schools and business community. You can check which services are available by performing a feasibility test through the website. Any additional installation costs will be confirmed once the service has been selected and where necessary a site visit is required.
- All plans and calling rate card information is on the website
- All service come with a Static IP included
- Additional Static IP’s will attract a monthly fee
- All our products are supported by WASP
- ADSL/VDSL/Fibre/Feasibility Test click here
- Wireless Coverage enquiry click here
- Plan sizes and pricing for Wireless, ADSL/VDSL broadband and Fibre (Ultra-Fast Broadband)
- Mail Hosting
* Unlimited usage* Flat rate plans are available.
* All unlimited flat rate plans are delivered via Fibre/VDSL or Wireless connections and are independently negotiated to optimise the delivery of service.
Wasp has 26 years of experience in providing internet services to New Zealand customers. Our accumulated knowledge enables us to offer solid advice when planning internet capacity, and delivery of service requirements. Wasp has qualified technicians to assist with firewalling, internal network planning, routing, VOIP and site deployment.
